• Monday, November 11, 1:45pm - 2:45pm
Description:
• Learn the most common user personas and how role-based training can expedite user adoption, utilization, and proficiency of Workforce TeleStaff. Leverage this model to identify your organization's personas to deliver relevant targeted training.
• Session Type:Demonstration
• Room:Pinyon 8, West Level 1
• Learner Outcome 1: Learn how to set the stage by creating a shared understanding of the solution
• Learner Outcome 2: Hear the most common personas and the typical tasks performed in Workforce TeleStaff
• Learner Outcome 3: Apply role-based concepts to identify and tailor training that is relevant to the roles within your organization
• Audience: Workforce TeleStaff
• Industry: Public Safety
• Category: Solution Optimization and ROI
• Prerequisites: No

Speakers

Rachel Favorite Kronos