FM01 Kronos FMSI Customers Only: All About the Journey – Improving the Account Holder Experience with the Right Technology

  • Tuesday, November 12, 8:45am - 9:45am
  • Description:
  • The branch is where most sales happen, and getting your customers there can be challenging in today’s digital world. In this session, we’ll review how connecting digital and the in-branch experience with the right technology can result in increased market share and service. In a world where other industries are constantly raising the bar for deepening customer relationships, banks and credit unions need to stay on top of the latest technological enhancements available to augment their customer journey. Optimizing your digital footprint has never been more important.
  • Session Type:Kronos Expert
  • Room:Bluethorn 3, West Level 1
  • Learner Outcome 1: Learn how to increase market share with the right customer journey solutions
  • Learner Outcome 2: Understand how to better drive traffic to the branch and position the right staff members for increased cross-sell performance
  • Learner Outcome 3: Get a sense of what new enhancements are coming
  • Audience: Kronos FMSI
  • Industry: Service Industries
  • Category: Solution Optimization and ROI
  • Prerequisites: No
Matt Hertel

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