TS107 Workforce TeleStaff: A Day in the Life of a Staffer with Sacramento Metropolitan Fire District

  • Monday, November 11, 4:00pm - 5:00pm
  • Description:
  • The Sacramento Metropolitan Fire District serves a population of over 745,000 in a 359-square-mile service area, and Metro Fire is the seventh-largest fire agency in the state of California. With such a large department, Metro Fire uses Workforce TeleStaff to fill at least 30 vacancies per day and up to 60 during fire season or holidays. In this session, see the 10-day staffing process that uses Workforce TeleStaff to incorporate vacation protection rules, fatigue rules, roster counts, and preferences to fill multiple vacancies using fill-by rules, outbound, auto accept, and all-call notifications.
  • Session Type:Kronos and Customer Session
  • Room:Pinyon 8, West Level 1
  • Learner Outcome 1: Learn what types of complex rules Workforce TeleStaff is evaluating when filling a vacancy
  • Learner Outcome 2: See how Workforce TeleStaff can be set to follow memorandum of understanding rules and provide a staffing process to meet the department’s needs
  • Learner Outcome 3: Dive deep into complex rules requirements for staffing
  • Audience: Workforce TeleStaff
  • Industry: Public Safety, Government
  • Category: Customer Stories and Successes
  • Prerequisites: No
Meredith Bozarth
Lara Kelley
Sacramento Metropolitan Fire District

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